About Us

Douglas Pell is an exclusive, family-run company founded in 1972 and based in a small village in Hertfordshire. Founder and managing director Douglas Pell established the company on the principles of quality, service and affordability, and we still use those as our guiding principles.

Quality — We design our own unique range of sterling silver and silver-plated giftware, and each piece is carefully handcrafted in our factory. We control every phase of the process, and this enables us to confidently guarantee that every item we deliver meets the highest standards.

Service — Everyone of our customers is special to us, and we recognize that each has their own requirements. If you need particular arrangements for delivery or returns, for instance, we’ll be happy to negotiate individual terms and conditions

Affordability — We don’t make cheap goods, but being an independent family company allows us to keep our costs and overheads as low as possible. This efficiency is passed on to you, the customer, in highly competitive prices for our quality silver giftware.

Our satisfied customers include some of the most prestigious department stores and buying groups around the world. We’d be delighted to offer you, too, our quality, service and affordability.

Founded in 1972 by owner and managing director Douglas Pell, we still remain a family-run business built on the same principles – to offer our customers a first class manufacturing service of quality silver giftware at affordable prices. ???

Our unique range of sterling silver and silver-plated products are designed and handmade in our factory, and are stocked in leading department stores and buying groups worldwide; Harrods International, Fortnum & Mason, Nordstroms, Saks 5th Avenue, Neiman Marcus, Goldsmiths, the Signet Group and The Royal Mint.

Being an independent manufacturer means we guarantee the quality of each and every product and are very competitive on cost.